> ## Documentation Index
> Fetch the complete documentation index at: https://docs.webhook.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your subscription

> Upgrade or downgrade your plan, update your payment method, get invoices, and cancel — all self-serve.

Everything about your subscription is self-serve from the organization's **Billing** page. Only
**owners and admins** can manage billing.

## Upgrade or start a paid plan

Moving from Free to a paid plan (or subscribing) opens a secure **Stripe Checkout** to enter your
payment details. Once it completes, your new plan is active.

## Change plans

<CardGroup cols={2}>
  <Card title="Upgrading" icon="arrow-up">
    Moving to a higher plan takes effect **immediately**, prorated for the rest of your billing
    period.
  </Card>

  <Card title="Downgrading" icon="arrow-down">
    Moving to a lower plan is **scheduled for the end of your current period**, so you keep what
    you've paid for until then. There's no refund for the difference.
  </Card>
</CardGroup>

## Payment method, invoices & cancellation

Your payment method, invoice history, and cancellation live in the **Stripe Customer Portal**, which
you open from the Billing page:

* **Update your payment method** — change the card on file.
* **Download invoices** — every invoice and receipt is in the portal.
* **Cancel** — cancelling stops the next renewal; your plan stays active until the end of the current
  period. See [refunds](/help/billing/refunds) for what that means.

<Note>
  Invoices and cancellation are handled in Stripe's portal rather than in the dashboard, so your
  billing details stay with the payment processor.
</Note>

## Related

<CardGroup cols={2}>
  <Card title="Refunds" icon="receipt" href="/help/billing/refunds">
    Our refund policy.
  </Card>

  <Card title="Roles & permissions" icon="user-shield" href="/help/organizations/roles-and-permissions">
    Who can manage billing.
  </Card>
</CardGroup>