> ## Documentation Index
> Fetch the complete documentation index at: https://docs.webhook.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Refunds

> How refunds and cancellation work at webhook.co — you keep access through the period you've paid for.

## Our policy

webhook.co **does not issue automatic refunds**. Subscriptions are billed for the period ahead, and
that period isn't refunded partway through.

## What happens when you cancel

When you cancel, your plan **stays active until the end of the current billing period** — you keep
everything you've paid for — and it simply doesn't renew after that. You're not charged again, and
there's no mid-period refund for the time remaining.

The same applies to **downgrades**: moving to a lower plan takes effect at the end of your period, so
there's no refund for the difference.

<Note>
  Because cancelling keeps your plan active to the end of the period, there's usually no need to
  rush — cancel any time before the next renewal and you won't be charged again. Manage cancellation
  in the Stripe Customer Portal from your [Billing page](/help/billing/manage-your-subscription).
</Note>

## Deleting an organization or account

Deleting an [organization](/help/organizations/delete-an-organization) or your
[account](/help/your-account/delete-your-account) cancels its subscription, but — as above — does not
produce a refund for the current period. Delete only when you're ready.