How the plans work
Free
A one-time allowance of 5,000 events to try things properly. It never resets — it’s a
real trial, not a perpetual tier. When it’s used up, capture pauses rather than billing you.
Pro & Scale
Self-serve paid plans with a monthly included volume of events and longer data retention.
Upgrade or change plan yourself at any time.
Enterprise
Committed volume, the longest retention, and custom terms — contact
sales.
Overage
On paid plans, going past your included volume pauses capture by default. You can instead
turn on overage to keep capturing, billed at a flat rate per additional million events. See
usage alerts & caps.
What’s the same on every plan
- The same product. Plans differ by included volume and retention, not features.
- A cap that pauses, not a surprise bill. You’re alerted as you approach your limit; capture pauses rather than running up an unexpected charge unless you opt into overage.
- Retention grows with your plan. Events are kept for a window that’s longer on higher plans (7 days on Free) — see data retention.
Billing is per organization — each has its own plan, usage, and invoices. See
organizations.
Related
What counts as an event
The full model of what’s counted and what never is.
Manage your subscription
Upgrade, downgrade, invoices, and cancellation.